In the unlikely event that you receive goods that do not meet with your expectations, please contact us regarding our returns process at

MKL Mail Order accepts no responsibility for the returned items until they are on the company premises. Acceptance of a return to MKL premises does not imply that MKL will necessarily make a refund. 

Goods must be returned within 30 days of purchase and be in original condition and packaging

We will refund to your original payment method

MKL Mail Order Gift Vouchers are not refundable

Returns should be sent to:-

MKL Mail Order

The Centre

Reading Road



RG27 0NB